-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer Driver - Officejet 6210

Create an account on the HP Community to personalize your profile and ask a question
06-23-2019 01:45 AM
My printer driver on my laptop has disappeared after not being connected to the printer for a week. I have an Officejet 6210 in perfect working order...when I have a driver. This has happened before and I can usually download from the HP website but now there is no driver available to download.
Can anyone help with a link to the location of
an alternative 6210 driver please which means I can use the HP scan and capture app....
or if there is an alternative HP product with a printer driver that will do the same job....
or a generic printer driver that can connect with a 6210.
Thanks for any help.
06-25-2019 07:18 AM
Hi @Fettrick
Welcome to the HP Support Community.
Try installing the built-in driver using these steps - HP Printers - Installing and Using the Windows Built-in Print Driver
If the issue still persists, try the 990c driver -
1) On your keyboard press both the Windows key and R key together.
2) In the window that opens, type in the words "Control Printers" and then click OK. This will open the Devices and Printers window.
3) Right click on your printer and select Printer properties.
4) In the new window, make sure you are viewing the Ports tab, if not then click on Ports at the top. In the Ports tab, locate the name of the port that is currently checked. Write the name of this port on a piece of paper as we will need it later on. When you are done, close this window.
5) Back in the Devices and Printers window, click on Add a printer at the top of the window.
6) In the window that opens, click The printer that I want isn't listed.
7) Click on Add a local printer or network printer with manual settings. Click Next.
8) Click on Windows Update.
9) Once the Windows Update is done, click on HP under Manufacturer and click on HP Deskjet 990c under Printers. Click Next.
10) Give the printer a name.
11) On the next window, make sure Do not share this printer is checked. Click Next.
12) Leave the Set as the default printer option unchecked. Click Finish.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee