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‎09-23-2021 06:35 PM

HP Recommended
Product: HP 14" Ryzen 3 4GB/128GB
Operating System: Microsoft Windows 10 in S Mode

I am experiencing my lexmark pro715 printer not being able to print unless the cord is connected from laptop to printer. The printer is an all in one and works off of wifi, however when I unplug the printer cable it tells me that my driver is unavailable. I have done everything imaginable to try and update the driver, however my HP laptop is in S Mode so I'm not exactly sure as to how I am supposed to update the driver in S Mode.

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2 REPLIES 2

‎09-23-2021 10:28 PM

HP Recommended

You need to engage with Lexmark support to source a driver.

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‎09-24-2021 02:39 AM

HP Recommended

Indeed, you would need to check with the printer manufacture for a driver compatibility with Windows 10 in S Mode, assuming the printer is supported on a such, not all products are compatible and any such compatibility varies..

 

You may consult below support document from Microsoft:

https://support.microsoft.com/en-us/windows/windows-10-in-s-mode-accessory-compatibility-69facb3e-8b...

 

Also consult below list included in the document above, which is provided by your printer manufacturer:

http://support.lexmark.com/index?id=OS29&page=content&locale=EN&userlocale=EN_US

 

Shlomi



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