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‎06-03-2020 02:26 PM

HP Recommended
Product: HP Office Jet 4650 All-n-One
Operating System: macOS 10.15 Catalina

I recently had my hard drive upgraded on my MacBook Pro and now I can't get my printer to operate properly. I need to uninstall my printer driver but don't know how, can anyone tell me how to do it.

1 REPLY 1

‎06-08-2020 10:40 AM

HP Recommended

@Djlite, Welcome to HP Support Community!

 

I see that you'd want to uninstall the HP Printer Software from your computer, follow the steps from the document HP Printers - Uninstalling HP Printer Software (Mac) for help.

 

Additionally, Update the printer firmware

Download available firmware updates from the HP website

With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware

 

If you have any issues printing, keep me posted for further assistance.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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