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HP Recommended
HP Envy 4520
Microsoft Windows 10 (64-bit)

HP 4520 Printer driver was working great. I was away for 6 months, came back and the driver had disappeared.  No one was using the printer. Installed the new HP Smart driver.  It works but I wouldn't call it smart.  It's not nearly as comprehensive as the last driver.  
Does anyone know if the old drivers are still available for download?

Thanks for any advice.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@cooperwr

 

Unfortunately it is no longer available. Only few printers still have the Full feature Software available for now but even those will be removed soon

 

You could check with HP Support if they have the Software CD available for your printer. The original Software CD will have the original Full feature Software

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
 

Thank you

 

 

KrazyToad
I Am An HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@cooperwr

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

You do not have the full feature Software anymore. Most if not all printers are using the HP Smart App now. 

 

HP Smart App can also be used on your Phone as well

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

Thank you for that @KrazyToad, however, that is my point.  Where can I get the full driver again? 

Is it not available?

HP Recommended

@cooperwr

 

Unfortunately it is no longer available. Only few printers still have the Full feature Software available for now but even those will be removed soon

 

You could check with HP Support if they have the Software CD available for your printer. The original Software CD will have the original Full feature Software

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
 

Thank you

 

 

KrazyToad
I Am An HP Employee

HP Recommended

OK - that explains the situation.  Thank you very much!

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