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‎01-02-2023 01:58 PM

HP Recommended
Product: LaserJet MFP M281fdw
Operating System: Microsoft Windows 11

I upgraded my firmare to  20221207. It upgraded bu now my printer is stuck wirh device status "resend upgrade" . I have tried over a dozen times both network an usb.  I have also tried to downgrade the firmware - Error message is persistant - That said I can see the printer through HP Smart and can chage settings - Just cant print!

Category:
2 REPLIES 2

‎01-05-2023 08:09 AM

HP Recommended

Hi @StephenKingNTA,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Let's try NVRAM reset and see if that works

 

  • The reset instructions are specific to your printer and performing those steps on a different printer may corrupt the device.
  • In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎01-07-2023 08:13 AM

HP Recommended

Hi @StephenKingNTA,

 

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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