Printer GT 5820 Semi factory reset for EWS Password forgotton

[GJB2020]

I want to reset GT 5820 EWS PASSWORD TO  FACTORY SETTINGS .I HAVE FORGOTTEN THE PASSWORD AND POWER CANCEL / WIRELESS CANCEL.OPTIONS NOT WORKING

[Kuroi_Kenshi]

Hi @GJB2020,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP GT 5820 EWS password being forgotten and the usual button reset options not working. Let’s go through the correct way to clear it.

Before we proceed:

Is the printer currently powered on and working for printing?

Can you access the printer’s IP address in a browser (even though it asks for the password)?

Meanwhile, follow these steps:

Step 1: Restore Network Settings from the Control Panel (Clears EWS Password)

• On the GT 5820:
• Turn the printer on.
• Press and hold the Wireless button and Cancel (X) button together.
• Hold for 5–7 seconds.
• Release when the blue wireless light starts blinking.
• Wait 30 seconds.
• This restores network settings, which typically resets the EWS admin password.
• After that:
  5. Reconnect the printer to Wi-Fi.
  6. Access the printer IP in a browser again.
  7. Try logging in without a password.

If that combination is not working, continue below.

Step 2: Restore Defaults via EWS (If You Can Still Access It)

• If you can reach the EWS login page:
• Leave the password field blank and try login.
• If unsuccessful, try default:
• Username: admin
• Password: admin

(Some older models revert to blank after network reset.)

Step 3: Router-Based Reset (If Still Locked)

• If the EWS password does not clear:
• Assign the printer a new IP via router (remove old DHCP lease).
• Power cycle printer.
• Access new IP in browser.
• Sometimes cached credentials interfere.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[GJB2020]

Hi, 

Unfortunately This did not work! Any other way to factory reset completely. I remomenber doing it years back with your team support but do not have documentation.

Thanks,

Ghanshyam