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- Printers
- Printer Setup, Software & Drivers
- Printer HP DeskJet 2725 prints blank pages.

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09-16-2024 01:37 PM - edited 09-16-2024 01:39 PM
Hi @UniqueMarie,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your HP DeskJet 2725 is printing blank pages, even after opening the black ink cartridge,
here are some troubleshooting steps you can try:
Check Ink Cartridge Installation: Ensure the black ink cartridge is properly installed and seated correctly in the printer. Remove and reinsert it to make sure it’s in place.
Inspect the Ink Cartridge: Verify that the ink cartridge is not empty and that the protective tape has been removed. Also, check for any leaks or damage.
Perform a Printhead Cleaning: Go to the printer’s settings on your computer:
- Open the HP Smart app or Printers & Scanners settings.
- Select your printer and choose the option for Maintenance or Printer Services.
- Look for an option to clean the printhead or perform a cleaning cycle.
Check for Ink Smears: Print a test page or diagnostic page to check if there’s any ink coming through. Sometimes, ink smears or streaks can help identify which color is problematic.
Update Printer Drivers: Make sure you have the latest drivers for your printer. You can download them from the HP Support website.
Perform a Printer Reset: Turn off the printer, unplug it from the power source, wait for about a minute, and then plug it back in and turn it on.
Check Paper Settings: Ensure the paper type and size settings in the printer software match the paper you're using.
Refer to this document: HP DeskJet 2725 All-in-One Printer User manual
HP DeskJet 2600, 2700, 4100, 4800 printers - No black ink, wrong colors, other print quality issues
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.