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‎09-22-2024 05:32 AM - last edited on ‎10-01-2024 10:30 AM by Retired

HP Recommended
Product: HP DeskJet 2710 All-in-One Printer

HI Team,

I have been using the HP deskjet printer and has the instaInk subscription as well, however, sudddenly ut started showing as offline and has been the same for long. I thought it to be some internet issue, however, the internet speed,router, the distance of printer is just next to the router and I have done all the checks as asked in the documentation or links.However, its not getting back online and I am not able to print any pages. This is really frustrating and I have to spend money to print outside eve though I have the instaInk...This is really annoying. Please help me get the thing fixed.

My printer is HP Deskjet 2710 series.  

Category:
3 REPLIES 3

‎09-23-2024 02:29 PM

HP Recommended

Hi @AmrutP 

 

Welcome to the HP support community.

I understand that you are facing an issue with your printer, I am glad to assist you today.

 

PLease use this link, Clikc HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj
HP Support

Raj2111
I am an HP Employee

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‎09-24-2024 10:24 AM - edited ‎09-24-2024 10:25 AM

HP Recommended

Hi Raj,

 

could you please give me call to resolve this issue or let me know the way to reach out to you. The link you gave is not helping at all.

I need the solution for this problem as its wasting my time and energy for such issues and a quick response is appreciated please.

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‎09-24-2024 10:33 AM

HP Recommended

Hi @AmrutP 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that you want to talk to our customer care..

 

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

-Regards

Raj-HP Support

Raj2111
I am an HP Employee

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