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‎03-04-2024 12:22 PM

HP Recommended
Operating System: Microsoft Windows 11

My HP Envy 110 printer determined that I needed an update and loaded a firmware update and after that, I couldn't print anymore.  It was working fine until this happened, now it says that I need new print cartridges.  

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2 REPLIES 2

‎03-04-2024 12:27 PM

HP Recommended

I already tried the HP update for my printer and it just seemed to make things worse.  After the Hardware download, my printer stopped working, so how do I go back to the previous software that I had installed and was working.

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‎03-04-2024 12:38 PM

HP Recommended

So now what do I do.

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