Printer (HP Envy Color 7855)

[PfredP]

Product:  HP Envy Color 7855  Pavilion Laptop running Winders 10 64bit.  I Have gone through virtual setup, downloaded several HP apps and cannot make it work

[Kumar0307]

@PfredP, Welcome to the HP Support Community!

To assist you better, do you get any errors while trying to print?

How is the printer connected to the PC?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Use the HP Smart app to print and scan from your Win 10 PC

Click here to download and know more about the app.

Hope this helps! Keep me posted. 

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Have a great day!