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HP Recommended
macOS 12.0 Monterey

Hi

 

I just bought HP Laserjet mfn m141w printer.

 

I successfully set it up using HP Smart on iPhone and was able to connect it to HP Smart using wifi.

 

However, after printing test document from HP Smart, printer started showing orange exclamation mark, while wifi light is off, as seen on the picture. It also shows 49 error on LED screen. Printer is now shown as Unavailable on HP Smart.

 

IMG_0647.jpg

 

Things I have tried so far:

 

1. Turn off printer. Switch off power cable for 10 secs and turn printer on. Turn on. Did not work

2. Reset wifi by pressing wifi and cancel buttons in same time and holding them for 3 secs. Did not work

3. I also tried connecting to it via USB on both Mac OSxMonterey and Windows 10 but printer cannot be recognised.

 

It's worth mentioning that whenever I turn it on, wifi works correctly and the printer is recognisable for like 3 seconds and then exclamation mark pop up, wifi light turns off and nothing works.

 

Please find the image attached. I can also post video on Youtube, I have it recorded

 

What can I do?

 

This is really pissing me off...

 

 

 

2 REPLIES 2
HP Recommended

UPDATE:

 

I finally manage to install a USB driver after 2 hours on Mac OS Monterey. Printer is added successfully, but it cannot print.

 

If I reset printer (plug off power chord while printer on and then turn power chord on again), it prints documents.

 

However, soon it shows exclamation mark again and next printing does now work.

 

If I reset printer. again, it prints successfully documents previously added to printing.

 

But next printing does not work and on and again.

 

Do I need to reset printer whenever I want to print something 😄 😄 😄

HP Recommended

UPDATE 2

 

I found on HP web pages that 49 error usually means print queue invalid. But I did not print anything, except the test page from HP smart from my iphone. It was printer successfully

 

Therefore, I cannot access Print center on iphone to clear queue.

 

Any help is appreciated

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