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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Re: Printer Install Problem

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11-14-2016 06:17 PM
I'm trying to install my printer to my laptop. Everything works fine on the desktops, because I had the printer installed prior to upgrading to Windows 10. My laptop is another story. The disc that came with the printer, won't install because Windows 7 is the highest OP SYS it works with. Do I Have to buy a new printer or is there something I can do to use this one with Windows 10?
Solved! Go to Solution.
Accepted Solutions
11-15-2016 01:43 AM
Hi,
Thanks for using the HP Forums.
Can you download and install the FULL feature printer software from HP for your operating system (Win 10):
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-15-2016 01:43 AM
Hi,
Thanks for using the HP Forums.
Can you download and install the FULL feature printer software from HP for your operating system (Win 10):
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
Hope that helps.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
11-15-2016 06:52 AM
Hi @spdgoat,
Glad to hear that your issue is resolved and all is working well now.
Have a nice day!
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"