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‎05-02-2019 06:15 PM

HP Recommended
Product: HP ENVY 5000

My printer is telling me to use the set up cartridges and I'm using the ones that came with it. How can I fix this?!

Tags (1)
1 REPLY 1

‎05-02-2019 10:17 PM

HP Recommended

Hello @Dawnslight77 , 

 

Sorry to hear your experience. Kindly request to call the HP Support number for further directions. 

 

https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

regards, 

Waynetheshayne

Click "Accept as Solution" if it solved your problem, so others can find it. If my answer was helpful please click the "Thumbs Up" to say "Thank You". Although I am an HP employee, I am speaking for myself and not for HP.

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