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HP Recommended
HP Envy Pro 6400 All In One Printer
Microsoft Windows 10 (64-bit)

Printer Offline status will not change to online

Rob200_0-1609507432937.png

 

  

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Would suggest to reset the wireless back to defaults and then use HP Smart to connect the printer again.

 

These resources will be useful:

https://www.youtube.com/watch?v=TWBAFvOJuGk

https://www.youtube.com/watch?v=PhmJ91nUEXg

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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