Printer PSC 2400 and Windows 10

[Penka1]

Hello,
I have Windows 10 and would like to use my PSC 2400 printer with it. I can't find a driver - what can I do to be able to print with PSC 2400?

Thank you

[Dragon-Fur]

@Penka1 

This old driver MIGHT work:

Operating System(s): Windows 8.x > Windows 10

Full Feature Software V14.0.304.5 W8-W10

What else?

If nothing else, the Windows 10 print drivers, if they are available for the PSC 2400 series, might provide basic print function.

• NOTE:  The “Full Feature Software” solution for older printers may not work in Windows 10 Fall Creators – Please use Windows Update to install your printer: HP Printers - Installing and Using the Windows Built-in Print Driver

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[Penka1]

Hi,

I've installed Full Feature Software V14.0.304.5 W8-W10

I am attaching a photo of how far it went. The printer was powered on and the USB cable was connected. But it didn't let me click "Next". Am I doing something wrong or the driver is just not available?  

Also, it appears there are no Windows 10 drivers available for PSC 2400.   Are there instructions I could follow in case I am missing something.

Is the only solution buying a new printer?

[Dragon-Fur]

@Penka1 

Disconnect the USB cable between the printer and the computer before installing the software.

Reconnect the cable when instructed to do so (and not before).

Sure, at some point, if the software won't load and you don't wish to use it with only the Windows print drivers, then it is time to replace the printer.  It happens.  Stuff gets old.

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

[Penka1]

I don't see Windows 10 built in driver for psc 2400. I see for psc 2300, pic 2350, psc 2500.
I followed the instructions for installing built in drivers, did Windows Update and the driver for psc 2410 is not there. Any advice?

[Dragon-Fur]

@Penka1 

I am running out of ideas.

For those reading - Windows 10 print drivers can be added for some models.

Add a Printer – The Printer I want isn’t listed

HP Document:  HP Printers - Installing and Using the Windows Built-in Print Driver

Settings > Devices > Printers & Scanners

IF checked, remove check from "Let Windows manage my default printer"

Use Add-a-Printer to add the printer and windows drivers for the device.

Control Panel > icon view > Devices and Printers > Add a Printer (top ribbon)

Click The printer that I want isn’t listed

Click Add a Local or Network Printer with manual settings

Click Next

Choose Printer Port

1. Select Use an existing port 
2. Select first LPT port in list or for USB select (if available in list) USB port

Install the Printer

1. Left column:  HP
2. Right column: Scroll, search, select (click) printer

If Printer is not found in list:

1. Click Windows Updates
2. Wait several minutes for list to update
3. Left column:  HP
4. Right column:  Scroll, search, select printer

NOTE:  Look for series and not individual models.  Not sure? slowly scan through the right column list.

(Repeat if Necessary) Choose Printer Port

1. Select Use an existing port 
2. Select first LPT port in list or for USB select (if available in list) USB port

Click Yes to “…allow this app to make changes to your device” (UAC)

Optional: Type a printer Name or use the default

Next > Wait for printer software to install …

Next >

Click Share this printer so that others on your network can find and use it

Optional:  Fill in information for printer location and a comment

Optional:  Click Set as the default printer

Optional:  Click to Print a test page > Finish

===================================================================

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .