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HP Recommended
HP OfficeJet Pro 8715 All-in-One Printer
Microsoft Windows 10 (64-bit)

Hello, about 4 months ago, somehow randomly my printer preference dialog box turned into the "modern" version without my knowledge and ever since I dislike this version because of the inability to print borderless. 

(New Version)

aa5f165baa9435d0c73089945c72dda5.png

 

I am trying to go back into the old version, where there were more features available. Here is an photo of which box I want to return back to. (Old Version, I want back)

174ba2786430075103f6ff573ca07df4.png

 

Seems like a simple setting switch, however I am unable to find there it is, nor I see any information online so I was just wondering if anyone can help. Thank you so much!

1 REPLY 1
HP Recommended

Bernard42_0-1675502212751.jpeg

 

 

                       

 

      Hello InNeedofHelp4 ,

 

You have to uninstall the old driver and install the new full HP driver.

 

 

 https://support.hp.com/us-en/drivers/selfservice/hp-officejet-pro-8710-all-in-one-printer-series/790...

 

Take driver 40.15.1230.1 of 115.8 MB - from May, 2022. 

 

 

Uninstall the old driver in Control Panel, "Programs and Features", then remove

all occurrences in Program and Program X86, in Control Panel, right click on your old printer (If it is still there, chances are that it is no longer there) ''Remove'' if it is present.

Restart the PC, connect the printer to the mains, connect a USB cord on the PC side, on the printer you

will connect during installation ONLY when prompted.

Start installing your printer, by right-clicking on the Setup. downloaded driver exe, installed ''en

as administrator'', let the installation take place, at the end, restart the PC.

To create a shortcut on the Windows desktop, open Control Panel, right-click on your

new printer, create shortcut, on the desktop, yes.

A new shortcut has been created on the Windows desktop.

Turn on your printer, print a test page. That's it, your printer is working again.

 

 

 

                        Excellent Day.

 

 

            * Click on YES button  to say thanks, 

            * Click on the button Accepted Solution if the question is answered.

 

                 Best regards,

                       

                        

 

                       

                       

                       

                       

                       

                       

Bernard42.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.