Printer Preference window does not show Printing Preferences tab

[Theoldwizard1]

Settings -> Bluetooth & device -> Printers and Scanners -> click my printer -> Printer Preferences

There is no tab there is not tab Printer Preferences



A different computer running Windows 10 DOES show the Printing Preferences tab ! 

[Dragon-Fur]

@Theoldwizard1 

Welcome back to the HP Community --

Installing the full driver printer software should provide access to the full range of Printing Preferences, including the Preferences templates and shortcuts tab.

If not done, consider installing / reinstalling the full driver on the supported Windows system where Printing Preferences are truncated.

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Printer Software - Full Driver

Reinstall the full driver printer software

-- Note --

If you do not want / need the added information, Scroll down to Web Pack Installation

Details / How-to / Examples 

Check / Apply Windows Updates 

• Check / Install any pending Windows Updates 
• If any updates are applied in Windows Updates, Restart your computer and log in

Next,

Uninstall existing printer software

• Uninstall existing full driver printer software from Programs and Features.
• If your printer software includes a separate "help" in Programs and Features, uninstall that, too.
• Restart the computer and log in.

Install full driver printer software

• If the printer is connected to the computer using a printer USB cable, remove / disconnect the cable before loading the software.

Web Pack Installation - Open Web Page - Full Driver Printer Software

HP ENVY Photo 7800 All-in-One Print and Scan Driver and Accessories

• Open the Web Page
• Download, Save, and Install the software.
• If using a USB cable to connect the printer to your computer, connect the cable when instructed to do so, near the end of the software installation process.
• After the software is installed, Restart the computer and log in

Short Version Done here

Example - Printing Preferences - Shortcut = General Everyday Printing

Printing_Preferences_General_Everyday_Printing_1

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Message Content References

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Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

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HP ENVY Photo 7800 All-in-One Printer series  

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