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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer Region Change

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02-08-2025 06:50 AM
Hello,
My printer was purchased in Germany, but now I live in the US. How do I change the region of my printer to accept US ink cartridges? Thank you.
Solved! Go to Solution.
Accepted Solutions
02-13-2025 03:19 AM
@Sullivoss, Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ZOEY7886
I am an HP Employee
02-13-2025 03:19 AM
@Sullivoss, Welcome to HP Support Community!
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
ZOEY7886
I am an HP Employee