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‎05-11-2022 09:44 AM - last edited on ‎05-11-2022 09:48 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer series
Operating System: Microsoft Windows Server 2016

I am attempting to setup my Office Jet Pro on our printer server so that it can be used acrossed our network. However everytime I go to installed drivers on the print server I get the following message in error

 

"The Computer does not meet the following system requirements

The operating system of this computer is not supported (Server 2016, which is fully supported). 

 

So I am wondering is there an older driver for the 7740's that will work, due to the universal print driver not working. When we set the printer up on other workstation, and pull the information for the setup of this printer, which is coming from the print server. the driver will install fine, however when we go to print a test page we either get nothing on the pages, or we get 2 lines of jiberish printed out on many pieces of paper. 

 

Please advise. We have engineers that need to use this printer for their work projects. 

 

Any help on this would be great. 

 

Thank you in advance. 

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