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HP Recommended
HP Recommended
Hi,
Thanks for using the HP Support Community.
Would suggest to do a wireless reset and try setting up using HP Smart again. Follow these resources:
1. Reset Wireless
https://www.youtube.com/watch?v=TWBAFvOJuGk
2. Setup with HP Smart (Win 10 & Android)
https://www.youtube.com/watch?v=PhmJ91nUEXg
https://www.youtube.com/watch?v=ovX81Qyo2ps
After getting it connected, check and update the firmware.
This example will show how it's done:
https://www.youtube.com/watch?v=1s5syZ5zJ8U
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
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