• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎01-12-2023 01:50 PM

HP Recommended

I am trying to set=up my Office Jet Prto8025e.  I went to the smart appt and the wrong model was downloaded.  How do I fix this?  It won't let me download the one I want.

Category:
1 REPLY 1

‎01-12-2023 10:15 PM

HP Recommended

Hi @readeralso ,

Please download the next driver for your printer:

>> HP OfficeJet Pro 8025 Printer Setup Software

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-8020-all-in-one-printer-...

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

.,.,.,.

Best regards,

ferRX.

ferRX_1-1638822184200.pngdodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.