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‎03-15-2022 12:38 PM - last edited on ‎03-18-2022 06:30 AM by Retired

HP Recommended
Product: HP DeskJet 3632 All-in-One Printer
Operating System: Microsoft Windows 8.1 (64-bit)

Printer was working fine, i can see it in the control panel, every time i try to download HP print and scan doctor it gets to the page "Connected printing services" it will not let me click on the accept all button and if i click on manage options then it will not let me click on continue button.

Category:
1 REPLY 1

‎03-18-2022 11:41 AM

HP Recommended

@MCROB1969, Welcome to the HP Support Community! I’m here to help.

 

To assist you better, are you trying to download the printer driver?

HP print and scan doctor is a diagnostic tool.

 

Click here to download the driver.

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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