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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer Ststus report

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04-13-2025 04:00 PM
I have just inherited a printer without much supporting documentation. I printed off a Printer Status Report which lists lots of information each with a reference number but NO WHERE can I find what the information refers to. Some are obvious but some i have no clue ! For example: Under HP Instant Ink:
25. 3
26. 3 ...
28. Yes
29. 15
Could this be any more vague?
Solved! Go to Solution.
Accepted Solutions
04-14-2025 01:10 PM
@suew1029, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
HP's Printer Status Report (especially on models like the DeskJet 2722) often lists info with reference numbers meant for internal support or service use.
What you can do if you're curious:
Check the HP Smart App or log into your HP Instant Ink dashboard – it shows clear usage info, plan status, and print counts.
Ignore cryptic numbers unless troubleshooting with HP Support—then these reference numbers can be helpful to them.
If you are looking for the printer serial and product number - Check out this handy guide:
https://support.hp.com/in-en/document/ish_2039298-1862169-16
Could you please elaborate on what's happening with your printer over the private message? The more details you provide, the better we'll understand the problem and the faster we can resolve it!
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support
04-14-2025 01:10 PM
@suew1029, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
HP's Printer Status Report (especially on models like the DeskJet 2722) often lists info with reference numbers meant for internal support or service use.
What you can do if you're curious:
Check the HP Smart App or log into your HP Instant Ink dashboard – it shows clear usage info, plan status, and print counts.
Ignore cryptic numbers unless troubleshooting with HP Support—then these reference numbers can be helpful to them.
If you are looking for the printer serial and product number - Check out this handy guide:
https://support.hp.com/in-en/document/ish_2039298-1862169-16
Could you please elaborate on what's happening with your printer over the private message? The more details you provide, the better we'll understand the problem and the faster we can resolve it!
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping!
Max3Aj
HP Support