• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎07-06-2020 11:19 AM

HP Recommended
Product: HP Envy Photo 7100
Operating System: Microsoft Windows 10 (64-bit)

Hello All,

I am not able to check the checkbox where my cursor is located in the photo below. Any suggestions?

Thanks for reading.

at

printer-issue.jpg

6 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-06-2020 11:52 AM

HP Recommended

Hello @mudd1906 ,
Welcome to the HP Support Community!

 

The status shows: up-to-date

You have the latest firmware.

 

All OK. 👍

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

German community:
created 11,631 posts + generated 1,114 solutions + received 1,654 kudos

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-06-2020 11:52 AM

HP Recommended

Hello @mudd1906 ,
Welcome to the HP Support Community!

 

The status shows: up-to-date

You have the latest firmware.

 

All OK. 👍

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

German community:
created 11,631 posts + generated 1,114 solutions + received 1,654 kudos

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No

‎07-06-2020 11:56 AM

HP Recommended

Wow funny how I aborted reading. So ashamed. THANK YOU!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.