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‎06-27-2023 04:40 PM - last edited on ‎06-28-2023 06:15 AM by Retired

HP Recommended
Product: HP ENVY 6032 All-In-One Printer

My Envy 6032 All in One Printer warranty has expired and it 's therefore Offline. How do I fix, please?

Category:
1 REPLY 1

‎06-27-2023 05:05 PM

HP Recommended

Out of warranty would have NOTHING to do with your printer being offline. Cancelling instant ink without replacing cartridges supplied during the time your printer was active would stop the printer. A printer showing offline in Windows is likely having a communication issue. You need to provide some details about how you are connecting, USB or wired network or Wireless network. Windows updates are often the culprit in knocking printers offline so if you recently applied updates that might be where the issue lies.

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