Printer Won’t stop printing a test page when turned on

[Freddy_55]

When I go to turn on my printer it instantly will print a text page and that test page wastes the ink I am emailing to see how to stop it from printing a test page every time it is powered on. Thank you.

[Nal_NR]

Hi @Freddy_55,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand how frustrating it can be when your HP DeskJet 2752 prints a test page every time you turn it on, especially when it's wasting ink. Let’s work together to find a solution.

• Have you recently made any changes to the printer settings or performed any updates that might have triggered this behavior?
• Is the printer connected to a specific device (like a computer or a mobile device) that might be sending the print command upon startup?
• Are there any specific error messages or indications on the printer’s display when it prints the test page?

Let's try these steps. 

Check Printer Settings

• Access the printer's settings through the control panel. Look for an option related to Print Test Page on Startup or similar settings. If this option is enabled, try disabling it to stop the automatic printing of the test page.

Disconnect and Reconnect Power

• Unplug the printer from the power source for a minute, then plug it back in. Sometimes, a power reset can clear any temporary glitches that might be causing the test page to print.

Update Printer Firmware

• Ensure your printer’s firmware is up to date. Visit the HP Support website and search for your DeskJet 2752. Download any available firmware updates and install them, as this can resolve unexpected behaviors.

Reset Printer to Factory Settings

• If the issue persists, consider performing a factory reset on the printer. This can often clear any unwanted settings that might be causing the test page to print. Refer to the printer's manual for specific instructions on how to reset it to factory settings.

Check for Connected Devices

• Investigate if any devices (like computers or smartphones) are automatically sending print jobs to the printer when it powers on. Disconnect any devices from the printer temporarily and see if the test page still prints upon startup.

Hope this helps! Keep me posted for further assistance

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