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HP Recommended

Er verschijnt een QR code en dat gaat niet weg. Printer gaat niet verder naar startscherm en maakt dus geen verbinding met de wifi.

3 REPLIES 3
HP Recommended

You might want to read this as it is similar to your QR problem.

 

Try uninstalling the printer drivers using the printui  command

un the following app from the command line

printui /s




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Remove all references to the HP printer.

Install the new driver and then search for the printer.

What is your printer model?


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

vind de driver niet

HP Recommended

This link shows how to get warranty information.
Click here to read how to dispute a warranty.
Click here for: Rights in the EU.

How to contact an HP agent:
Sign in to your support page
Select the product you need help with and scroll down to support options.
Select "Contact us". You can change country and language if necessary.

If you are out of warranty, you might consider asking Microsoft's Copilot for advice. Be sure to identify your product, what the problem is, and ask for videos.
There is also HP smart friend but Copilot is not restricted on answering certain questions.

You probably should register with HP's CarePack to obtain email and phone number support
How do I contact the Care Pack Registration team ?
Click here


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.