Printer and Scan doctor download is corrupt

[HairyScot]

I have downloaded the Printer and Scan Doctor install file HPPSdr a number of times but each one fails with "file is corrupt" message when I try to run it.

[HairyScot]

@Dragon-Fur

Product / Model:  HP DeskJet 2700 Series

Operating System:  Windows 10 X64 Pro

Software / Application:  HP Printer and Scan Doctor

Connection Type:  WiFi

I am not a dummy.

When I download an installer from a product support site I expect it to work, not deliver a message about a corrupt file.

I have tried three different browsers and two other Windows PCs.

That said, I will uninstall and re-install the printer and its software when I have the time.

Thank you for your input.

[Dragon-Fur]

@HairyScot 

 You are welcome.

Got it.

Previous post removed.

Unfortunate that my wording might have given you the wrong impression.

Good Luck.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

[PaoloAus]

Sorry, so what's the fix? HPPSdr.exe is corrupt is correct. So what's the solution, completely uninstall the printer and then re-install it from scratch? HPPSdr.exe is the Scan and Print doctor and not the driver itself. Very odd.

[HairyScot]

So far there does not seem to be a solution.

On running the appI get this:-This is what comes up when running the app.

On clicking "download update" I get this:-

This is what comes up when clicking "download update"

I have searched all of HP and can find nothing that helps.

[HairyScot · Accepted solution]

Thanks to Raghukul who assisted me via Whatsapp I was directed to the correct site from which to download the latest version of the Printer and Scan Doctor.

https://support.hp.com/in-en/drivers/selfservice/hp-deskjet-2700e-all-in-one-series/2100187844/model...

[RandomName3846]

I have the same issue. I cannot find the printer wirelessly using the HP smart app. However I can find and print wirelessly when I add it via windows add a printer (available when printing a word document). I can't scan to computer and trying to download this tool to fix it gives me the same error message.