Printer and computer not communicating

[joseph07]

I have a MacBook Air M4 laptop and I want to print through an HP Deskjet 2332 scanner/printer. Normal method of installing the printer has not worked. I think the problem is that the computer is factory set to connect to a printer wirelessly, whereas the printer is not wireless. How do I change the computer setting so that it sends print data through wire and not wirelessly?

[ferRX]

Hi @joseph07 

First try to reset Printer system in MacOS.

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=vO0D1iSh6I8

•  

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.-

[joseph07]

Resetting the preferences on the computer has not helped.  It is a strange problem. The printer worked fine with my older computer (MacBook Pro Catalina) and the computer works well with other printers. That is why I suspect the problem to be miscommunication because of wired / wireless.

[ferRX]

Hi @joseph07 

Please try to install with the next steps:

(1) Connect a USB cable between Deskjet printer and Mac computer:

• 

(2) Then install the next driver:

• >> Apple Deskjet printer essentials L5_1901

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif