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‎07-09-2026 08:38 AM

HP Recommended
Operating System: Microsoft Windows 11

My computer will not connect to my printer and it says the driver is unavailable

Category:
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3 REPLIES 3

‎07-10-2026 12:29 AM

HP Recommended

Hi @DelanoChiro 

You may need to install Full software driver, please use HP Easy Start to install it:

HP Easy Start driver install

>> https://ftp.hp.com/pub/softlib/software13/printers/HPEasyStart/HPS2/HPEasyStart_17_5_11.exe

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
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‎07-10-2026 08:55 AM

HP Recommended

Thank you! I also have a problem when i go to open the paper tray #2 to change paper and then print something it doesn't work. I have to turn the printer off and on then it will print about 20 minutes later

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‎07-10-2026 10:26 PM

HP Recommended

Hi @DelanoChiro 

Ok, thank you for following up 😇

 

1. Now, first things first, the issue about the drivers was solved with software installation ?

 

2. And what is your printer model name ?

,.-,.-,.-.

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
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