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‎08-12-2021 11:19 PM

HP Recommended
Product: Photosmart b110a
Operating System: Microsoft Windows 10 (64-bit)

I reset my trusted B110a and it's now saying my HP ink cartridges are incompatible and I should use set-up cartridges. How do I override this please. I don't have set up cartridges that came with the printer.

Category:
1 REPLY 1

‎08-21-2021 03:00 AM

HP Recommended

@Jazzy15

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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