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‎12-08-2021 11:34 AM

HP Recommended
Product: Laser Jet M281

Hello all,

I just updated the software for my printer and got a message stating that my printer is blocked due to non-HP ink. I used both HP and non-HP ink. I do not understand how I can't seem to find a way to go about it as I need to be able to use my printer..

Thanks for any help on this topic

Category:
1 REPLY 1

‎12-15-2021 10:36 AM - edited ‎12-15-2021 10:38 AM

HP Recommended

@Malilait

 

Welcome to the HP support community.

 

I understand that your printer is blocked. I am glad to assist you.

You might have to reset the printer

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

 If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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