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HP ENVY 4502 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

Hello, everyone,

I have to print something but my printer is not receiving any commands. If I do a test print from the HP software myself, the printer prints. He is also connected to the network. It either says "No driver found" or when I managed to get the driver the message "Error printing" comes up when I print. Well, actually everything is there but the printer does not print....

Envy 4502 - Win 10 64bit

1 REPLY 1
HP Recommended

Addendum: Printing works via USB, but not via WLAN, although everything is recognized correctly. Can it be because of the Fritzbox? And if so, when do I have to pay attention?

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