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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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From my memory there are few new printers which support 5.0GHz networks but your printer only supports 2.4GHz networks. There is no upgrade to fix this.
2.4GHz wireless cards won't go away for few more years therefore they still sell Dual Band routers. In your case, allow router to broadcast both bands (not setting back to 2.4GHz), printer will connect (if you wish to keep your printer).
By the way, even upgrading your printer to 5.0GHz (if available) it won't print faster.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
From my memory there are few new printers which support 5.0GHz networks but your printer only supports 2.4GHz networks. There is no upgrade to fix this.
2.4GHz wireless cards won't go away for few more years therefore they still sell Dual Band routers. In your case, allow router to broadcast both bands (not setting back to 2.4GHz), printer will connect (if you wish to keep your printer).
By the way, even upgrading your printer to 5.0GHz (if available) it won't print faster.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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