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HP Recommended

Cannot print from my Laptop configuration  error 0x80004005

1 REPLY 1
HP Recommended

Hello @Nanster17, Welcome to the HP Support Community. 

 

Thanks for reaching out about your query regarding the HP printer. 

 

We appreciate the opportunity to assist you and are glad we could help work toward a resolution. We hope our support has been valuable.

 

To help us get started on resolving your issue, could you please let me know the product name and the model number along with the network setup of the HP device so that I can assist you further?
 

In some cases, removing the ink cartridges and resetting the printer can clear the error message.
 

  • Turn on the printer.
  • Wait until the printer is idle and silent before you continue.
  • Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
  • Remove the ink cartridges from the printer.
  • With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the rear of the printer.
  • Turn on the printer, if it does not automatically turn on.
  • The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
  • Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
  • Reinsert the ink cartridges and then close the ink cartridge access door.
  • If you receive a prompt to print a calibration page, do so.
  • If you disconnected the USB cable, reconnect it to the rear of the printer.
  • Try to print.

Also, uninstall the printer software from root level on your PC and install the full feature printer software.

 

  • In Windows, search for and open Programs and Features.
  • Select your HP printer.
  • Select Uninstall.
  • In Windows, search for and open Devices and Printers.
  • In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
  • Open up the run command with the "Windows Key + R" key combo.
  • Type printui.exe /s and click OK.
  • Click on Drivers tab.
  • Look for HP Printer driver. If you see it click on it and click remove at the bottom.
  • Select OK.
  • Select Apply and OK on the Print Server Properties windows.
  • Close Devices and Printers.

Update the full feature printer software using this link. Click Here

 

Take care and have an amazing day!

I'm an HP Employee.


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