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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
cncwriter
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Printer configuration error x8007007e

HP Recommended
HP Officejet Pro 9015
Microsoft Windows 10 (64-bit)

just setup HP OfficejetPro9015 printer, can print Notepad and Word but Not Adobe Acrobat I get a configuration error message: 0x8007007e

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Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@cncwriter, Welcome to the HP Support Community!

 

If you are having issues while printing only PDF documents, this could be an application-specific issue. To assist you better, are you using the HP Smart app to print?

 

Try updating or reinstall the Adobe Reader app on your PC from Store.

 

If the issue persists, you may print the PDF files as images. Kindly refer to this document to know how.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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