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‎02-26-2021 11:39 AM

HP Recommended
Product: HP Officejet Pro 9015
Operating System: Microsoft Windows 10 (64-bit)

just setup HP OfficejetPro9015 printer, can print Notepad and Word but Not Adobe Acrobat I get a configuration error message: 0x8007007e

Category:
1 REPLY 1

‎03-01-2021 02:29 AM

HP Recommended

@cncwriter, Welcome to the HP Support Community!

 

If you are having issues while printing only PDF documents, this could be an application-specific issue. To assist you better, are you using the HP Smart app to print?

 

Try updating or reinstall the Adobe Reader app on your PC from Store.

 

If the issue persists, you may print the PDF files as images. Kindly refer to this document to know how.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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