Printer constantly loses connection via USB

[Daniil_pizza]

For first I'm Russian so I may not know some "system names" in English.

Idk where problem can be because  I've reinstalled HP drivers for several times and problem didn't gone. But on another PC everything is fine.

So the problem is that my PC constantly loses and finds connection via USB ( as far as I know my model can not be connected via Wi-Fi but HP app always suggests me to tune it for that ) 

In windows settings "devises" printer always do connected - disconnected stuff, in HP app printer is just offline.

When I try to print something it try to print but just a part and even when I delete printing task it anyways try to print several times with the same issue.  

[Kumar0307]

@Daniil_pizza, Welcome to the HP Support Community! I’m here to help.

I understand you are having issues with the USB-connected printer. According to the printer specifications, this printer does not support wireless connectivity. Let us try these steps:

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

Check for any pending Windows update and restart the computer.

Try connecting the printer to a different USB port on the computer.

Try using a different USB cable.

Use the HP Smart app to print and scan from your Win 10 PC

Click here to download and know more about the app.

For more info on USB setup, refer to - HP printer setup (USB cable)

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Daniil_pizza]

Scan doctor says  that problem is in cartridge ( at least stops on it ) ( it connected well and have some ink in )

I've changed USB slot and connected - disconnected stuff disappeared ( in MS settings ) but in HP app printer is still offline

I did a test print and with constant connection it did well and at once without problems  

[Kumar0307]

@Daniil_pizza

Click here to download the HP Full-feature driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

Try printing. (Do not use the HP Smart app)

If the issue persists, Install the printer using Windows built-in driver

Refer to this document to know how. Try printing.

Let me know how it goes.