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Message 1 of 2
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Flag Post

Printer crashes

HP Recommended
Envy photo 6220
Microsoft Windows 10 (32-bit)

I have a lot of problems with this printer. Lately, it’s impossible to update pilots (crash at first step), impossible to print (windows error 0x80004005 and as soon as I try to add my printer to devices my wifi crash !) and HP instant ink is up but my ink cartridge are blocked!!

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

 Hi @enguerrand,

 

I'd like to help!

 

Are you using an HP Computer?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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