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‎02-04-2026 01:47 PM

HP Recommended

I'm trying to connect my printer to my Mac, but I haven't found the right software. The HP app only offers WiFi connection options, but the printer model only connects via USB.  My printer is Smart Tank 525. My Mac does recognize the printer, and I've added it as the default printer, but it still doesn't print documents.  

Can you assist?

5 REPLIES 5

‎02-05-2026 06:17 PM - edited ‎02-11-2026 04:07 AM

HP Recommended

Hi @Kinder6161 

Try to install with the next Apple Ink Tank basic driver:

 

1. Connect your printer with USB cable:

  • ferRX_0-1769853014648.png

2. Then install the next software

 

3. After that go to System Preferences > Printers > Add Printer

     check steps in the next video:

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_dodecaedroh.gif

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

🖨 INSTALA FÁCIL 🤔TU IMPRESORA USB EN TU MAC 💻
🖨 INSTALA FÁCIL 🤔TU IMPRESORA USB EN TU MAC 💻
youtube.com/watch?v=RJazgPqfEaU
Uploaded by Soporte técnico de Computadores 💻 &listo on 2022-05-18.
Was this reply helpful? Yes No

‎02-06-2026 09:12 AM

HP Recommended

What am I supposed to do after I download this? It is still not working 

1 person found this reply helpful
Was this reply helpful? Yes No

‎02-06-2026 07:31 PM

HP Recommended

Hi @Kinder6161 

Just go to System Preferences > Printers > Add Printer

check steps in the next video:

>> https://www.youtube.com/watch?v=RJazgPqfEaU

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_dodecaedroh.gif

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

🖨 INSTALA FÁCIL 🤔TU IMPRESORA USB EN TU MAC 💻
🖨 INSTALA FÁCIL 🤔TU IMPRESORA USB EN TU MAC 💻
youtube.com/watch?v=RJazgPqfEaU
Uploaded by Soporte técnico de Computadores 💻 &listo on 2022-05-18.
Was this reply helpful? Yes No

‎02-23-2026 03:35 PM

HP Recommended

I can add the printer, but once I send the document, it gives me an error. Is there any other way I can try?

1 person found this reply helpful
Was this reply helpful? Yes No

‎02-23-2026 07:08 PM

HP Recommended

Hi @Kinder6161 

Ok, then try to reset printer driver in MacOS, please follow steps in the next video:

>> https://www.youtube.com/watch?v=KhSAcFBMijg

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

_dodecaedroh.gif

@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

Was this reply helpful? Yes No
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