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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Printer driver for C7280 Printe

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03-16-2020 03:12 PM - edited 03-16-2020 03:31 PM
Printer driver called (PS_AIO_02_Net_Full_Win_WW_140_408-5.exe) not working on Win 10 64 bit.
I have 4 computers connected wi-fi on my printer and after a upgrade the 2 unit 64 bit fail to print but the 2 unis 32 bit still operating perfect.
If I reinstall driver on computer set for win 10 ,64 bit, the exe file HPZPR140 fail and installation abort, this do not fail on win 10 32 bit
Please HP fix the driver..
Gilles
03-18-2020 03:57 PM
I have gone through your Post and would like to help
I suggest you uninstall the printer driver from root level and download the full feature software
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the “Drivers” tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Restart the computer and download the Full Feature Software from Here and follow the onscreen Instructions
Keep me posted how it goes
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
03-19-2020 08:01 PM
I understand how frustrating this must be
Have you tried creating a New User Account and check if you face the same issue on the New User Account?
KrazyToad
I Am An HP Employee