Printer driver problem Envy 4520 with wireless connection

[C-C3]

I have tried to download them but they give lots of options, none appear to work. I have troubleshooted and the issue says that no printer driver could be found.

I tried to setup from scratch and still it couldn't do it.

Printer had worked fine for years, but recently i have had to restart my laptop every time i need to print, so it connects.

Now i can't get it to work at all

Come HP what is going on - I'm paying £3.49 a month for printer ink which i can't use due to the issue!!!

[Kumar0307]

Hi @C-C3

Welcome to the HP Support Community. I'd be happy to assist you.

What is the error you get while trying to print?

Check the connection between the devices

• Make sure the printer and the PC are connected to the same wireless network.
• This printer supports only 2.4GHz network. So, the PC should be on the 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

Use the HP Smart app to print and scan from your Win PC

Click here to download and know more about the app.

​​​​​​​Hope this helps! Keep me posted. 

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