• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP LaserJet Managed E60055dn
Microsoft Windows Server 2019

Whenever the server restarts or Windows Updates apply, the print driver invents a 4.25 x 11 sheet of paper size and always prints to it for no good reason. Drives me bonkers. Happens with both PCL and PS drivers. Very bizarre. The only fix is to delete the printer and re-install it. Can we please have a driver that only thinks the world has 8.5 x 11 paper and no other page size or paper type exists? 99.9999% of printing in North America, that is all that happens.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.