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‎05-04-2024 07:48 AM

HP Recommended
Product: HP Smart Tank 5102 All-in-One Printer

Anyone help me find a Windows 7 driver for my printer?  I bought this printer based on the sytem requirments stamped on the box only to find out later that HP will not be honoring that implied agreement.  Windows 7 is no longer supported.  All I am given for soultions is to upgrade my OS which will make a bunch of other programs I use for work obsolete so I will be paying for upgrades  or monthly fees besides this new printer.  Sounds like a ransom wear scam kinda, lol.  The printer driver that exists probably even works for Windos 7 it is just buried inside HPSmart which requires Windows 10/11 and it will install whatever I need for me.  I bet HP could ZIP it to me but they seem uninterested in solving a problem they created.

I was about to file a complaint with consumer protection for false advertizing but I thought I would check with other users hoping they would be more helpful then the "people / chat bots" I have chatted with thus far.

Anyone have an option to get this printer working that doesn't involve hundreds of dollars more then the printer already cost me?

Category:
1 REPLY 1

‎05-04-2024 10:05 AM - edited ‎05-04-2024 10:07 AM

HP Recommended

According to the printer documentation, windows 7 32/64 bit is fully supported.

This is the full feature software for 7x64

https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.7.5630-SJ0001_Full_We...

 

Is the problem connecting the printer to the network (modem) or directly to the PC ?

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