Printer error EBS00P0010 DeskJet 4100 All-in-One

[Bilal_SY]

Hi,

today I received the new printer 

DeskJet 4100 All-in-One.

I am trying to add it into my printers in HP smart mobile APP but i am receiving the error with the code EBS00P0010 (after the printer obtaining an IP address)

I printed a report no Error.

Reset the WIFI connection, didn't help.

Unplug the power cable for more than 30 min and turn on the printer, didn't help.

please support me soling this issue.

Thanks

BR Bilal

[A_Gayathri · Accepted solution]

Hi @Bilal_SY,

Welcome to the HP Support Community

I understand you are facing an issue with your HP DeskJet 4100 All-In-One Printer Error Code: EBS00P0010. Not to worry I will help you to get a resolution to resolve the issue.

Let's try resetting the printer and check once

1) Take out the cartridges.  -

2) Unplug the power cord from the printer & wall.  

3) Wait for 30 seconds.   

4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not into a surge protector.  

5) Insert the cartridges back into the printer.

Please follow this document

I hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!