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‎12-11-2025 10:45 AM

HP Recommended

I’m asking a question about my mothers printer while on my account 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎12-13-2025 09:24 AM

HP Recommended

HI @deb9423,

Welcome to the HP support community.


Could you elaborate on the issue for better understanding?

Please help us with the Printer serial number or the product number in a private message for further assistance.


Here is the link to find the product serial number: - Click here

Find product and serial numbers for HP PCs, printers, and accessories | HP® Support


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.


Jerry_57

HP Support

View solution in original post

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1 REPLY 1

‎12-13-2025 09:24 AM

HP Recommended

HI @deb9423,

Welcome to the HP support community.


Could you elaborate on the issue for better understanding?

Please help us with the Printer serial number or the product number in a private message for further assistance.


Here is the link to find the product serial number: - Click here

Find product and serial numbers for HP PCs, printers, and accessories | HP® Support


To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.


Jerry_57

HP Support

Reply
Was this reply helpful? Yes No
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