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- Printer foes off line FREQUENTLY, error code EBS00P0013. I h...

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01-16-2025 09:20 PM
Product: HP DeskJet 4155e All-in-One Printer
Operating System: Microsoft Windows 11
Starting and restarting the printer and router does not work. HP Smart App goes through all the steps and then just gives me an error message, EBS00P0013, very frustrating.
1 REPLY 1
01-16-2025 11:13 PM
Hi @roadguy1x
Please follow steps from the next video:
>> https://www.youtube.com/watch?v=zvqMSBHSP6c&ab_channel=TechnologyTips
* Click YES to say thank you,
* Click Accepted Solution when question is answered.
Best regards,
ferRX.
.
@ferRX / I am a volunteer posting answers on my own time.
@ferRX / I am a volunteer posting answers on my own time.
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