Printer installation in my PC

[Javier4458]

When I try to install the printer in my computer, the last step ask for a number, which I believe is the PIN number, but i doesn't work

[BeemerBiker]

The location of the PIN on an HP printer can vary depending on the model. Here are some common places to look:

1. On a sticker: Many HP printers have a sticker on the back, bottom, or inside the cartridge access area with the PIN and other default credentials.
2. On the printer display: If your printer has a display, you can find the PIN under the wireless settings or WPS (Wi-Fi Protected Setup) settings.
3. If no display: Press the wireless button and the information button at the same time for 3+ seconds to get a printout with the PIN
4. In the user manual: The PIN is often listed in the printer's user manual or documentation that came with the device

If admin (Admin) and 12345678 or the above PIN do not allow login, then get a network status printout or ask Microsoft's Copilot

For Wi-Fi direct printing there is no username, you just need the printers Wi-Fi password that comes from the network status printout.


For general help for new router or printer please refer to this article in our printer database.

Please provide the exact model name of the printer for better assistance as I may be able to find videos to show how to connect or fix the problem. A printer can be a PRO or a PLUS or have the letter 'e' after the number and that can make a big difference. Some printers with the same number ID could be a LaserJet, Deskjet, or Officejet.

Click Spoiler if you have a new router and nothing else changed.

Spoiler

New ISP, same old printers, PCs and smartphones: Log into the modem or router and change the SSID (names) of each band so the names are different. Create a numeric password identical for each band to simplify login. If you must use alphanumeric characters then do not use any from this set: ilL1oO0D8B5S as they are easily mixed up depending on the font used. Be sure to run the application (if any) that finds the best channel for each band. Your ISP should be able to do all of this for you if you need help.

If you configure the new router with:

• The same SSID (network name) as the old router
• The same Wi-Fi password
• The same security type (typically WPA2-Personal or WPA2/WPA3 mixed mode)

Your printer may reconnect automatically. However, your PC may have an old IP address, but you can always tell the PC to find the printer, and it will obtain the new IP address.