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Printer is in set up mode? won't accept ink replacement

HP Recommended
:OfficeJet Pro 6975

Background: I've had this printer for about a year & a half & have ALREADY set up my printer (with the original ink cartridges it came with). I've gotten 2 instant ink replacements since, all fine. I've moved the printer within the house a couple of times & have had no issues.

 

Problem: This morning the led screen had a pixelated blue screen & I noticed the plug was partially unplugged from the wall so I adjusted it & my printer entered set-up mode. It's now stuck on inserting the original ink cartridges it came with & won't move past that screen. I've inserted my most recent instant ink replacements & nothings happened. How do I get out of set up mode???

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Message 2 of 2
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HP Recommended

@helloimariane I suggest you check my private message for steps on performing a full reset, the instructions are designed for your specific printer and if anyone with a different model would try the steps, it may render the printer unstable, hence a private message would be the safest way of sharing this information: 

Click here to access the private message function.

 

Stand by for updates!

And have a good day.

 

Welcome to the HP Community!

(P.S: If anyone wants these instructions for their specific printers, please create a public post and tag me, I'll be happy to help).

Riddle_Decipher
I am an HP Employee

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