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My printer is stuck on the loading page. I’ve looked up all I’ve could. Nothing seems to work. What do I do now?
I'd like to help!
Try the below suggestions -
Reset the product
Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware
If the issue persists, I'd suggest you Contact HP in your region regarding the service options for your printer
Hope this helps! Keep me posted.
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Unplugging didn’t work. Tried updating the firmware but it doesn’t even recognize my printer as a device when updating. Seems like I’m going to have to call someone.
Seems like a hardware issue, the phone support team will be able to provide you the service options.
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