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HP OfficeJet 7110 Wide Format ePrinter - H812a
Microsoft Windows 10 (64-bit)

HP OfficeJet 7110 Wide Format Printer from 2015, never set up until 2022. Setup has not been finished. The original setup ink had leaks. Bought undamaged setup ink off of ebay. I see, in the area within the printer that the cartridges are places, there is a puddle of black ink. This cannot be cleaned up because it is under near a clear plastic. does anyone have any solutions to clean this ink up?

1 REPLY 1
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@Michael05271964

 

Welcome to the HP support community.

 

I understand that to want to clean the printer, I am glad to assist you.

Check if you use the cotton swaps and clean the ink inside the printer.

Follow the steps mentioned in step 2 in this HP document and clean inside the printer:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers. 

Sandytechy20
I am an HP Employee

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